Voxtron Communication Center 11 released

14.01.2011

The new multimedia customer interaction solution of Voxtron

It is our pleasure to announce that Voxtron Communication Center 11 is released on Friday January 14th 2011.

Voxtron Communication Center 11 is the new multimedia customer interaction solution of Voxtron. Thanks to its unique architecture, it addresses the needs of SMEs and large enterprises. The Voxtron Communication Center 11 offers a very compact administration and configuration. In that way, the most complex installations can be easily implemented and managed. It offers also unique and innovative licensing schemes as the Pay Per Use and the Interaction Login Unit price scheme.

With one interface, the Voxtron Client enables the company to interact quickly with the customer in all possible ways (email, phone call, chat, fax). The Voxtron Client is easy to use and increases productivity and efficiency in communication. 

Technically, the Voxtron Communication Center 11 meets the high standards of modern IT.  Availability, scalability, distribution, flexibility, customizable, virtualization are only a few keywords.  The complete solution is based on Rich Internet Architecture and is compatible with multiple communications platforms like SIP or ISDN.  The setup is done through a deployment center with an active user interface and thus avoids installation errors. Management and administration are done centrally by the browser.

The independence of IT and telecommunications infrastructure, the available standard interfaces and SDK, the flexibility and the integration of many business applications serve as a long term investment protection and improve the position of Voxtron customers in the market.  The skills and speed of implementation build the lead even further.

With the combination of competitive user licensing, free seating, Pay Per Use, peak licenses and multimedia routing, a new type of high quality Customer Interaction Center is born. Voxtron allows the company to create a high customer intimacy and to develop a long term potential. And this, both in acquisition as well as cross - and upselling. All employees of the company act as one and in line with the company policy towards its customers.

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