During this 1-day conference,  4 thematic sessions were organized:

• CRM and Multichannel Contact Center
• Payment and Mobile Payment Services
• Cash processing and cash management
• Document management

This certificate is the result of the numerous successful installations that Voxtron has implemented together with Aastra's Communication solutions.

The international Siemens HiPath Ready Lab in Brussel confirmed the successful interaction of the Voxtron Communication Center and the Siemens HiPath 4000, resulting in the attached certificate.

www.voxtron.com has been extended with another three languages: Turkish, Dutch and French. In the drop-down menu in the right upper corner you can now select the country – to which the language is linked - that is closest to your region or that matches your language. Currently the following choices are available: International (English) Belgium (Dutch), Germany (German), Italy (Italian), the Netherlands (Dutch), Portugal (Portuguese), Tunisia (French) and Turkey (Turkish).

Voxtron and Panasonic have successfully certified Voxtron Communiation Center against the different Panasonic PBX solutions. The combination of both products empowers the delivery of advanced Customer Interaction Solutions for customers in different market segments and business areas.

Under the Panasonic (www.panasonic.net) brand and its slogan, "Panasonic ideas for life," Panasonic Corporation provides a wide range of products, from audiovisual and information/communication equipment to home appliances and components, as one of the largest electronic companies in the world today. In its Communication Division, Panasonic markets a wide range of PBXs, ranging from the full IP-PBX (KX-NCP series and KX-TDE series for corporate) to the Hybrid IP-PBX (KX-TDA series).

Voxtron Communication Center is the new Customer Interaction Solution of Voxtron. Based on 18 years of experience in the world of Contact Centers, Interactive Voice Response and Unified Communication Solutions, Voxtron has developed a multimedia (voice, web-chat, email, fax, SMS) routing solution for the SME and Enterprise market. A unique pricing model (refer to Innovative Pricing Models) brings Contact Center technology and the accompanying efficiency tools to the desk of every employee within the organization.

To visit our Italian pages, you can select the language in the top right menu, or just go to www.voxtron.it.

Voxtron Communication Center 11 is the new multimedia customer interaction solution of Voxtron. Thanks to its unique architecture, it addresses the needs of SMEs and large enterprises. The Voxtron Communication Center 11 offers a very compact administration and configuration. In that way, the most complex installations can be easily implemented and managed. It offers also unique and innovative licensing schemes as the Pay Per Use and the Interaction Login Unit price scheme.

With one interface, the Voxtron Client enables the company to interact quickly with the customer in all possible ways (email, phone call, chat, fax). The Voxtron Client is easy to use and increases productivity and efficiency in communication. 

Technically, the Voxtron Communication Center 11 meets the high standards of modern IT.  Availability, scalability, distribution, flexibility, customizable, virtualization are only a few keywords.  The complete solution is based on Rich Internet Architecture and is compatible with multiple communications platforms like SIP or ISDN.  The setup is done through a deployment center with an active user interface and thus avoids installation errors. Management and administration are done centrally by the browser.

The independence of IT and telecommunications infrastructure, the available standard interfaces and SDK, the flexibility and the integration of many business applications serve as a long term investment protection and improve the position of Voxtron customers in the market.  The skills and speed of implementation build the lead even further.

With the combination of competitive user licensing, free seating, Pay Per Use, peak licenses and multimedia routing, a new type of high quality Customer Interaction Center is born. Voxtron allows the company to create a high customer intimacy and to develop a long term potential. And this, both in acquisition as well as cross - and upselling. All employees of the company act as one and in line with the company policy towards its customers.