Voxtron’s products serve as the basis for tailor-made solutions that help the organization to improve the interaction with their customers. The range of customers using Voxtron’s innovative solutions are active in the following areas:

Banks and insurances
Retail and wholesale
Public organizations, government and municipalities
Call and Contact Centers
Utilities and waste disposal
Industry
...

Due to the flexibility and the open interfaces, a lot of different communication tasks can be taken over by the Voxtron solution:

Skill-based routing of incoming phone calls, mails, faxes and web-chats
Conferencing and recording
Intelligent routing for service organizations, including 24/7 support and time based escalation systems
Telesecretariats
Quality outbound contact centers
Escalation solutions for service organisations
Custom IVR projects
CRM-based CTI and contact routing