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Full-fledged telephony server
Axxium is a Rapid Application development tool for full-fledged telephony applications. It allows anyone to create powerful CT (Computer Telephony) solutions.
Axxium contains an open gateway that enables easy integration with existing infrastructure as well as new state-of-the-art technologies by using plug-ins. Today numerous plug-ins already exist (out of the box!), to perform complex tasks such as e-mail sending and retrieval, and many more.
Improve your telephone service to suit the needs of your customers
Customers in various industries adopt Axxium in their telephony services. Fields of application are numerous and include:
- Phone Banking
- Unified Messaging
- Web reading service
- Telephone Information service
- Telemarketing
- E-mail reading service
- Automatic call generators
- Audiotex servers
- Schedule consultation systems
- Ticket ordering lines
- Meter reading systems
- Customized call loggers
- Alert Dispatch Systems
- ...
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With this release of agenTel, Voxtron introduces these new features:
| »OfficeClient® vs AgentClientTM |
| Direct communication vs routed communication depending whether interactions are selected or not. |
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| »Direct Fax |
Users can receive direct faxes by email or in their client application.
Users can configure the way their outgoing faxes are sent. |
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| »Virtual Port Connector with support for Free SQL Statements |
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Routing incoming calls without using an IVR.
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| »Software rental |
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You can hire your agenTel software for a predefined period.
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| »Additional miscellaneous features... |
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Due to the ongoing success of agenTel, the Client software is available in more than 10 languages (including French, Dutch, German, Russian, Italian…)!
>> more
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18/08/2008
Voxtron wins Actebis Austria as a new customer
Actebis Austria, leading IT Distributor in Austria, opted for Voxtron’s Contact Center Suite agenTel to serve callers faster and more efficiently.
>> more...
06/08/2008
Voxtron system workshop – analysis and recommendations for a fixed price
With the new concept of the “system workshop”, Voxtron Germany offers to its agenTel and Axxium customers a complete service pack, which is market by the system partners and dealers.
>> more...
31/07/2008
Voxtron AutoPause: RFID automatically controls agent status
AutoPause is the name of a new Voxtron product, which facilitates the work in a Contact Center.
>> more...
12/07/2008
innovaphone re-certifies Voxtron as technology partner
From the very beginning innovaphone AG (www.
>> more...
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Service Desk Forum
When:
24-27 November, 2008
Where:
Mainz Rheingoldhalle
CallCenterWorld 2009
When:
16-19 February, 2009
Where:
Estrel Hotel Berlin
CeBIT 2009
When:
03-08 March, 2009
Where:
Messegelände Hannover
7. meetIT!L-Kongress
When:
21-23 April, 2009
Where:
Bad Neuenahr
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