Full-fledged telephony server

 

Axxium is a Rapid Application development tool for full-fledged telephony applications. It allows anyone to create powerful CT (Computer Telephony) solutions.

 

Axxium contains an open gateway that enables easy integration with existing infrastructure as well as new state-of-the-art technologies by using plug-ins. Today numerous plug-ins already exist (out of the box!), to perform complex tasks such as e-mail sending and retrieval, and many more.

 

Improve your telephone service to suit the needs of your customers

 

Customers in various industries adopt Axxium in their telephony services. Fields of application are numerous and include:

- Phone Banking
- Unified Messaging
- Web reading service 
- Telephone Information service
- Telemarketing
- E-mail reading service
- Automatic call generators
- Audiotex servers
- Schedule consultation systems
- Ticket ordering lines
- Meter reading systems
- Customized call loggers
- Alert Dispatch Systems
- ...

>> more
 
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With this release of agenTel, Voxtron introduces these new features:

 

 

»OfficeClient® vs AgentClientTM
Direct communication vs routed communication depending whether interactions are selected or not.
 
»Direct Fax
Users can receive direct faxes by email or in their client application.
Users can configure the way their outgoing faxes are sent.
 
»Virtual Port Connector with support for Free SQL Statements

Routing incoming calls without using an IVR.

 
»Software rental

You can rent your agenTel software for a predefined period.

 
»Additional miscellaneous features...
 

 

Due to the ongoing success of agenTel, the Client software is available in more than 10 languages (including French, Dutch, German, Russian, Italian…)!

>> more
 
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13/02/2009
End-of-Life of agenTel 5.0 and Axxium 5.0 announced for the German-speaking market

With the release of agenTel 6.
>> more...

06/02/2009
Axxium is certified with Siemens OpenScape V7.0 R3

In its current version, the Axxium plug-in for Siemens HiPath Procenter supports version V7.
>> more...

01/02/2009
Voxtron at CeBIT

Themed “discover trends, accept challenges“, CeBIT 2009 is presented from the 3rd to the 8th of March 2009 to its customers and prospects this time with even more content and top themes.
>> more...

29/01/2009
Save 30 percent of your working time with Voxtron‘s InfoManager

Voxtron's InfoManager, a module for the contact center suite agenTel, allows to save up to 30 percent of the working time during the processing of calls.
>> more...

15/01/2009
Special campaign in Germany for the start of the Voxtron Software Assurance

For a short time, all Voxtron systems in Germany can participate in a special campaign for the introduction of the new software assurance: existing customers with agenTel and Axxium starting from version 6.
>> more...

04/12/2008
agenTel 6 is the first ITIL-certified Call Center Suite

The official certificate of agenTel 6 being the the first ITIL-certified Communication Center has been handed over to Ralf Mühlenhöver today.
>> more...

29/11/2008
agenTel 6.1 released

In November, Voxtron made available release 6­­·1 of its Contact Center Software – agenTel.
>> more...

 
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